Agreement

By browsing this website, requesting a demo, registering, or using SubdiGate, you agree to these terms. If you use SubdiGate on behalf of an HOA, barangay, company, or other organization, you confirm that you have authority to bind that organization.

If you do not agree, do not use the website or the service.

The service

SubdiGate is software for digital vehicle monitoring, visitor records, and gate activity. Guards use an Android device at the gate. Administrators use a web dashboard to review live activity, search history, and manage members, vehicles, gates, and users.

SubdiGate is a tool for guards and administrators. It does not replace on-site security personnel, physical barriers, or your existing security procedures. You remain responsible for how the gate is staffed and operated.

Features marked as planned or future (for example dedicated LPR cameras, CCTV, or automated barriers) are not part of the current service unless we confirm otherwise in writing.

Accounts and access

You must provide accurate registration details and keep credentials confidential. You are responsible for activity under your accounts, including guard devices assigned to your tenant.

Access is limited to users you provision. The customer decides who may sign in as an administrator or a guard. Visitors to a community do not receive public lookup of gate records through SubdiGate.

Customer data and lawful use

Vehicle plates, visitor information, member details, and gate events that you or your guards enter are customer data. You warrant that you have a lawful basis to collect and use that information for community or facility operations, including notices to residents where required.

You must not use SubdiGate to harass individuals, to publish personal information, or for any unlawful surveillance. You must not attempt to access another tenant’s data.

We process customer data to provide the service, as described in the Privacy Policy.

Plans, trials, and payment

Current plan names and prices are published on the Pricing page and may change. Starter, Growth, and Pro are billed in Philippine pesos as stated there.

Where a trial is offered (including a 15-day trial at signup), the account may require a payment method before the trial ends to remain active. Unpaid accounts may be suspended or closed.

Hardware is not included. You supply the Android phones or tablets used at the gate.

Availability and support

We aim to keep the service available and to fix defects, but we do not guarantee uninterrupted operation or any specific uptime percentage. Cloud infrastructure, device connectivity, and local power at the gate are outside a complete guarantee.

Support is provided at support@subdigate.com. Priority support applies to plans that include it.

Intellectual property

SubdiGate, the website, and the software are owned by SubdiGate or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service for your community or facility during an active subscription.

You may not copy, reverse engineer, resell, or use the service to build a competing product except as allowed by law.

Disclaimer

The service is provided on an “as is” and “as available” basis. To the extent permitted by Philippine law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

SubdiGate does not promise that every vehicle will be identified correctly, that guards will follow procedure, or that incidents at the gate will be prevented.

Limitation of liability

To the extent permitted by law, SubdiGate is not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost records, or gate incidents, even if we were advised they were possible.

Our total liability for claims arising out of the service in any twelve-month period is limited to the fees you paid us for that period.

Suspension and termination

We may suspend or close an account for non-payment, abuse, legal risk, or material breach of these terms. You may stop using the service and request account closure by emailing support@subdigate.com.

After closure, we handle customer data as described in the Privacy Policy.

Governing law

These terms are governed by the laws of the Republic of the Philippines. Courts in the Philippines have jurisdiction over disputes, without prejudice to any non-waivable consumer rights.

Changes

We may update these terms. The effective date at the top of this page will change when we do. Continued use after an update constitutes acceptance. Material changes to a paid subscription will be communicated to the account email where practical.

Contact

Questions about these terms: support@subdigate.com.